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      How to Provide Access to Wells Fargo

      Learn how to provide access to your Wells Fargo account, so we can set up and maintain your bank feed in Xero.

       

      Purpose:
      This Standard Operating Procedure (SOP) outlines the steps for new clients to create a view-only user for their Wells Fargo business bank account. Granting view-only access allows the CPA firm to review transactions, reconcile accounts, and ensure financial accuracy without the ability to perform transactions.

      Scope:
      This procedure applies to all new clients using Wells Fargo for business banking who need to grant their CPA firm view-only access.

      Steps to Create View-Only Access:

      Step 1: Log in to Wells Fargo Business Online

      1. Navigate to Wells Fargo’s login page and enter your credentials.

      2. If Multi-Factor Authentication (MFA) is enabled, complete the verification process.

      Step 2: Access Account Management

      1. From the dashboard, go to “Accounts” and select “Manage Access”.

      2. Click on “Manage Users” under the Security & Access section.

      Step 3: Add a New User

      1. Click “Add User”.

      2. Enter the CPA firm’s designated email address (provided by your CPA contact).

      3. Assign a username if required by Wells Fargo.

      Step 4: Assign View-Only Permissions

      1. Under User Roles & Permissions, select View-Only Access.

      2. Ensure that the CPA firm has permission to:

        • View account balances

        • Review transaction history

        • Access bank statements and reports

      3. DO NOT grant permissions for transfers, payments, or any transaction-related access.

      Step 5: Confirm and Save Changes

      1. Review the assigned permissions and confirm the user settings.

      2. Click “Save” or “Submit” to finalize the setup.

      3. The CPA firm will receive an email invitation from Wells Fargo to complete their login setup.

      Step 6: Notify Your CPA Contact

      1. Inform your CPA firm that access has been granted.

      2. Provide any necessary details about the level of access assigned.

      3. Confirm that the CPA firm is able to log in and access the necessary bank information.

      Additional Notes:

      • If you encounter any issues, contact Wells Fargo customer support at 1-800-956-4442.

      • Periodically review user access to ensure security and compliance.

      • If access needs to be revoked or modified, follow the same process in the Manage Users section.

      Conclusion:
      Following this procedure ensures that the CPA firm can efficiently review banking transactions while maintaining security and compliance. If you have any questions, reach out to your CPA contact for further guidance.